How do I start a return or exchange?Updated 2 years ago

Returns are easier than ever! We now offer two options for sending back your return or exchange:

RETURNS

1. Drop it off for free at one of the thousands of Return Bar locations nationwide

To drop off your item(s):

1. Go to our Returns & Exchanges page here.
2. Enter your Order Number and Zip Code, then follow the directions to submit your return or exchange.
3. You will receive an email with a QR code for contact-free drop-off with directions to your closest Return Bar location.
4. There’s no need to print a label or box your items.
5. Your refund or exchange will be processed immediately on the spot!

2. Print a shipping label and send back your return or exchange via mail:

To mail your item(s):

1. Go to our Returns & Exchanges page here.
2. Enter your Order Number and Zip Code, then follow the directions to submit your return or exchange.
3. You will receive an email with a pre-paid shipping label and packing slip. Pack your items and the packing slip in the original packaging or a similarly sized box or mailer, and send your return/exchange back within 30 days.
4. You will receive an email when your return is received and your refund has been processed. Please allow 3-7 business days for your refund or exchange to be initiated.
5. Please note there will be a shipping and handling fee of $5 deducted from your refund for mail-in returns. The fee is waived for exchanges or returns for store credit.

Please note orders for our partner brands such as Beltology and SeaVees are fulfilled by our partners. If you'd like to return an item received from one of our partners, please request a free return through our partners' website.

EXCHANGES

For U.S. Orders, You can exchange for the same item in a different size or color by entering your Order Number and Zip Code on our Returns & Exchanges page here and following the directions.

We cannot automatically process an exchange for a different style at this time. We recommend you submit a free return for store credit, and we will email you a gift card you can use to place an order for the new item you want. If you’d like assistance, please send us an email at [email protected] or a note through the chat window at the bottom right corner of our website. We’d be happy to help you get what you’re looking for.